Friday, May 15, 2020
4 Battle Tested Leadership Skills of High Performing Leaders
4 Battle Tested Leadership Skills of High Performing Leaders By now you are aware thatleadership takes presence. But in my experience, leaders today have arguably fewer opportunities to show it. Especially if you head up a digital business or lead teams spread out across multiple locations, youâre faced with generating âremoteâ influence at the same time that the people right there in your office need to be motivated too.While Iâve always been pretty outgoing, it took me some time to create the kind of leadership presence that could inspire the people who work at my companyâ"and itâs always a work in progress, especially as the daily features of the modern business crowd. I used to get frustrated, for instance, when employees texted me about something I thought they could easily figure out. I felt I deserved an office.evalBut over time, Iâve learned that some of those habits were just my pride or personality getting in the way of my real priorities as a leader. I discovered that if I learned what my team truly needed from me, I co uld impact them greater by giving back.These are the four habits that Iâve found helpful for building my leadership presence in a way thatâs meaningful, productive, and consistent.1) Working In The TrenchesI like to know what everyone else is doing and thinking and what theyâre working onâ"without turning into a micromanager. You donât need to be a distant figure to project authority. You probably shouldnât be. You donât want your employeesâ dumbstruck awe and reverence, after allâ"you want their dedication, commitment, and creativity.Since I like to be in the middle of the action, this has suited my personality well. I like to know what everyone else is doing, thinking and working onâ"without turning into a micromanager.Iâve discovered that wanting to know those things is all about being interested in the individual as a person, not as an employee. And that simple habit can serve leaders well whether theyâre managing remote teams for employees who are right the re in front of them.Your sense of your presence as a leader wonât mean much if your staff find you inaccessible. When team members reach out on Skype or feel comfortable walking right up to share an idea with you, youâll know youâre getting this right.2) AuthenticityBeing present is more than just a persona or a level of accessibility, though, many leaders are running around with their sleeves rolled up, but they may not necessarily be âpresentâ and engaged in what theyâre doing. Itâs easy to tell when thatâs the caseâ"they sort of look like the lights are on, but no one is home. evalWe like to talk ourselves hoarse aboutâemployee engagement,âbut we seldom use the same terms to discuss leadership. For me, being engaged meansletting the other person know that Iâm actively listeningand interested. I try to ask questions and offer encouraging words when I see theyâve delivered on something.But you canât fake this. This type of real-time, one-on-one interactio n has to be authenticto the person observingit, or itâs just not real presence. Being âall thereâ isnât just something to focus on when discussing work projects, though. I go to lunch with my employees, plan some fun days outside the office, or just join them on their walks during breaks. Itâs in these simple situations that I often feel I can connect most authentically.After all, your presence as a leader canât just arise during the heat of battleâ"you need to build relationships during the calm, enjoyable moments where your team members are likely to feel relaxed, open up, and share whatâs on their mind.3) Conversation and StorytellingFor me, being enthusiastically conversational comes naturally. But Iâm a talkerâ"andthe art of conversationtakes more than just dominating the discussion. Instead, it means listening and asking questions without interrupting.evalIâve had to learn more about the value of body languageâ"not only my own, but also being able to turn into what othersâpostures, expressions, and gestures are subtly telling me. These easy-to-miss conversational cues can often tell you more accurately what somebodyâs thinking.Leaders who are present donât keep their emotional distance. I also like toshare stories with my team because itâs an easier way for me to get my point across. And speaking of âengagement,â youâll probably get more of it, more naturally when you use laughter and a lively narrative.That can be critical for remote teams. When it comes to my remote staff, I make sure to check-in and have a quick exchange regularly, so they feel involved and know that Iâm interested in what they are doing. And thereâs always room for chitchatâ"itâs never all business all the time.4) Emotional IntelligenceLeaders who are present donât keep their emotional distance. If anything, this diminishes any sense of presence by preventing a real, human connection from taking place. Iâve found itâs especially importa nt for me to convey warmth and concern to those who donât see me interact with others in the office every dayâ"those only communicate with me by phone, Skype, or chat.Maybe itâs a special birthday gift or encouraging somebody to take the rest of the day off because of a personal situationâ"whatever the occasion, I try and let everyone know that I know theyâre people with their own lives, concerns, and stresses. Whatâs more, you donât have to let them know thisloudlyâ"you do it through actions, one person at a time.None of these leadership skills and habits can be developed overnight. Iâve struggled with all of them. Itâs taken memuch practiceand testing to see what actions are best received by my employees.Plus, once Iâve established these behaviors, itâs never meant I could switch on autopilot from that point forward. Leadership presence isnât about your persona or your bearing. Itâs about what you do each day. And actions need to be takenâ"repeatedly, del iberately, and with a constant eye to their results.
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